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Privacy Policy

Difotis is a provider of purchasing services and managed logistics solutions. Our technology enables shipping customers to compare a wide range of suppliers and carriers, choose the best rate and service for their needs, and manage all their shipments with one simple solution. Difotis has created this privacy policy in order to demonstrate our firm commitment to protecting your privacy. The following discloses our general information gathering and dissemination practices for the Difotis web site and explains the type of information that is collected by Difotis on this website, and how we use and protect it. This policy only applies to the Difotis website. Difotis collects various information for various purposes. The information collected is used to market and improve the services we offer, to improve our website content, and to contact customers or vendors to provide service updates, technical updates, or for other marketing purposes. By using this website, by accessing or browsing, you acknowledge that you, the individual user of this website, have read, understood and agree to be legally bound by the term of this Privacy Policy. IP Address and Cookies We use your IP address to help diagnose technical problems and to administer our web site. Our site may also use Cookies to help us recognize returning customers and better administrate the repeat functionality of our web site. By using our website, you consent to our use of Cookies and our processing of information collected from such Cookies. Users may opt-out of our use of Cookies, as explained in the “Choice/Opt-out” section below. Information Collection During the sending request process, Difotis requires users to provide contact information via a customer request form. We then use a customer’s email address to send out information to customer. The customer’s contact information is also used for account purposes such as address verification and confirmation of projects with Difotis. We also contact customers to explain services and provide service updates. Users may opt-out of receiving service updates, as explained in the “Choice/Opt-out” section below. During the project administration process, Difotis requests supplier and shipment information from the user in order to process their shipment. This information includes supplier info, shipping and receiving addresses, product descriptions and the date and time of the shipment. Difotis utilizes this information to generate an electronic pickup with a freight carrier and to forward the necessary shipping documents to the shipping or receiving parties. All this information is required in order to correctly project process a purchasing and shipment request. When you provide Difotis with information, you are authorizing Difotis to use that information in accordance with the terms of this Privacy Policy. Information Sharing and Access Contracted agents enroll new users by submitting account information to Difotis such as: company name, address and email address. Difotis uses this information to create new accounts. A contracted agent can access only the account and shipment information for those users they have enrolled. Contracted agents have no direct access to any Difotis databases. Shipping and receiving information for each shipment is submitted electronically to the freight carrier chosen by the shipper. Difotis does not share a user’s personal information with any other third parties for any purposes beyond that required for shipment administration. Carriers have no direct access to any Difotis databases. Advertising and Pop-Ups Difotis does not sell advertising anywhere on our web site. If you see advertising pop up messages while using our website, they are not supported by Difotis and are in no way endorsed or encouraged by Difotis. Security This site has security measures in place to reasonably protect against the loss, misuse or alteration of the information under our control. Difotis utilizes a firewall to verify access to the Difotis system. As a registered user, you are responsible for maintaining the confidentiality and security of the email and password combination, and you shall be responsible for all uses of the email and password combination at our site. Choice/Opt-Out Our site provides users the opportunity to opt-out of receiving marketing communications from our partners and us. Users can have their information removed from our database and refuse future service updates or cancel service by emailing us at info@difotis.com. Users can also determine their own preferred method of communication by instructing us to note their account not to receive certain communications. You can withdraw your consent to our use of Cookies at any time by deleting placed Cookies and disabling Cookies on your browser.

Code of conduct

Difotis’ course of action is determined by recording these business principles, i.e. Difotis’ Code of Conduct. These principles are the same for every employee of Difotis regardless of employment status. All employees, without exception, should be familiar with the Code of Conduct and adhere to the principles and procedures outlined in it. We also expect our business partners to operate in accordance with these principles. The Company complies with legislation and follows generally accepted standards of business ethics. The Company does not accept any ways of doing business that would contradict these rules. The Code of Conduct should be viewed as a document containing the minimum set of standards and requirements accepted by the Company with the aim of promoting fair and ethical business conduct, preventing abuse and for comfortable daily work with colleagues. HUMAN RIGHTS We respect and comply with internationally recognized human rights. Human rights are applied to all employees, suppliers, agents, consultants, and other business partners. Difotis does not use child labor. All forms of harassment and ill-treatment are prohibited. We support our employees’ right to join labor unions and collective bargaining and encourage open and active dialogue with our employees. We do not tolerate any conduct by any employee, customer, partner or any person associated with our business activities that harasses, threatens, disrupts or interferes with another person’s work performance or creates an intimidating, offensive, abusive, or hostile work environment. We select and appoint employees based on their personal qualifications and skills for the job. We adhere to the principle of pay and employment equality regardless of gender, age, ethnic or national origin, religion, political opinion or social status. We appreciate diversity in our employees’ background, talent, insight, education and experience, and believe this contributes to our success and sustainability by enhancing innovativeness, flexibility and the ability to communicate with our stakeholders. BUSINESS RELATIONS AND FAIR COMPETITION. We want to be an honest and reliable partner, which cooperates only with reliable suppliers and partners. We will make all essential agreements in written form. We compete honestly in accordance with existing competition laws in all its market areas. We do not restrict competition by agreeing with competitors on prices, allocate customers or market areas. The information about the competitors is gathered only from publicly available sources in accordance with the law. We strive to provide safe and comfortable working conditions for its employees. Safety is based on a risk assessment, risk management and reliable communication. Safety includes looking after our own operations and ensuring that our partners comply with the law and meet our and our customers' health and safety requirements. We also adhere to international labor, quality and human rights agreements. Our goal is to have a good working environment and respect for the individual. We monitor changes in legislation, and we always act in the applicable laws, collective agreements and collectively agreed working regulations accordingly. Everyone in the company is also responsible for his own health and occupational safety. Conflict of interest arises when an employee has any personal relationships, financial or other interests that could prevent him from acting in the interests of the company, without prejudice and effectively performing his work, and lead to additional financial losses for the Company. All employees should avoid actions or relationships that conflict or may conflict with the interests of the Company. We expect that each employee performs their duties in good faith and does not allow the receipt of personal benefits from the position held. The company, its employees and representatives shall not receive, solicit, or give any kind of bribe and we have no tolerance towards any forms of corruption. It is permissible to give and accept symbolic gifts in the Company, typical for normal business practices and that would comply with the requirements of local legislation. It is unacceptable to use gifts (as well as other types of hospitality) to any person in order to obtain commercial benefits and promote business. Gifts and entertainment should not affect the ability of an employee to make unbiased and fair business decisions in any way. Gifts in monetary form, as well as their equivalent (gift cards, vouchers, certificates) are prohibited. Small gifts may be received, when the gift does not exceed normal standards of hospitality and if the acceptance of the gift does not affect the decision-making process. It is also allowed to participate in the event organized by the partner, if participation does not affect the decision making process. DATA SECURITY. We are aware of privacy regulations and collect and process personal data only for relevant business purposes. We make sure that the information in our possession is protected and its integrity is guaranteed. We process information carefully as required by legislation and take care of the protection of privacy when processing personal data.

Accessibility Policy

Difotis is committed to ensuring that its website is accessible and usable for all current and potential customers, including people with disabilities. To this end, we strive to make sure that our website meets W3C WAI's Web Content Accessibility Guidelines 2.0, Level AA standards. Relatedly, we provide a website that is compatible with commonly used assistive browsers, tools and technologies.

This policy applies to all content produced or updated by Difotis on its website. While Difotis does not operate or control the third-party websites referenced on the Difotis website, we will endeavor to ensure that third-party content providers are aware of its web accessibility policy.

For questions or more information regarding Difotis website, including accessibility to the website, please contact us using the Website Contact Us form.